Women Put Customers First, Strategy Second

Last week we published a press release about a study put together by Forbes Insight and KeyBank’s Key4Women that looked at how women-owned businesses were coming out of the recession and their attitudes regarding customer service . The survey collected responses from 320 female small business owners and found that while they’re taking a very customer-centric approach to business, most are sticking with the “tried and true” (read: old) methods of customer service and aren’t putting actual customer service strategies in place. Scary.

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Women Put Customers First, Strategy Second

Microsoft Reinvents Hotmail with an Onslaught of New Features

Microsoft has announced a huge slew of upgrades to Hotmail to make it more competitive with Gmail , and we have to admit the list is impressive. With 343 million users , Hotmail is still the top e-mail service provider. Gmail is much smaller, with approximately 150 million users as of September 2009. See the rest here: Microsoft Reinvents Hotmail with an Onslaught of New Features

Make a Backup of Your iPhone / iPod Touch / iPad Apps List

Make a Backup of Your iPhone / iPod Touch / iPad Apps List is a post from Chris Pirillo Add to iTunes | Add to YouTube | Add to Google | RSS Feed It occurred to me recently that I have installed almost 600 applications on my MacBook Pro. Many of them were given to me to review, and quite a few of them were free.

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